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  • Do I Have To Be A College Student At The University of South Florida?
    Although we started at the University of South Florida, our app is open to any college student in the United States!
  • Do I Have To Be Hired By Ridely To Be A Driver?
    No, Ridely does not hire drivers. We ask all interested drivers to complete their profile and provide ID verification on the app. Once approved, which can be as fast as a few minutes, the student can start offering rides.
  • How to delete your account on Ridely (IOS User)?
    We are sorry to hear that you want to delete your account. If you have any issues related to our service or app, please don't hesitate to reach out to our support team at support@theridelyapp.com. If you would still like to delete/deactivate your account, please follow the steps below: Go to the "Profile" tab Select "View Profile" Select "Privacy Preferences" Under Privacy Preferences, select "Delete Account" Select "You're about to delete your account". You can also provide feedback in the box above (optional).
  • How to delete your account on Ridely (Android User)?
    We are sorry to hear you want to delete your account. If there are any issues you are having with our services or app, please don't hesitate to reach out to our support team at support@theridelyapp.com. If you would still like to deactivate/delete your account, please follow the steps below: Select "Profile" Click on "Notifications" Click on the "Settings" icon in the right top corner of the screen Select "Delete account" at the bottom of the screen Select "Delete my account now". You can enter feedback in the box above. Select "Ok" to confirm the account deleting request
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