
Frequently Asked Questions
We are sorry to hear that you want to delete your account. If you have any issues related to our service or app, please don't hesitate to reach out to our support team at support@theridelyapp.com.
If you would still like to delete/deactivate your account, please follow the steps below:
Go to the "Profile" tab
Select "View Profile"
Select "Privacy Preferences"
Under Privacy Preferences, select "Delete Account"
Select "You're about to delete your account". You can also provide feedback in the box above (optional).
We are sorry to hear you want to delete your account. If there are any issues you are having with our services or app, please don't hesitate to reach out to our support team at support@theridelyapp.com.
If you would still like to deactivate/delete your account, please follow the steps below:
Select "Profile"
Click on "Notifications"
Click on the "Settings" icon in the right top corner of the screen
Select "Delete account" at the bottom of the screen
Select "Delete my account now". You can enter feedback in the box above.
Select "Ok" to confirm the account deleting request