Cookie Policy
Ridely, LLC ("we," "us," or "our") utilizes cookies and similar tracking technologies on our website, electronic communications, and mobile applications (collectively referred to as "platforms"). This Cookie Policy provides you with detailed information about these technologies and the choices available to you.
1. What are Cookies and Similar Tracking Technologies?
A cookie is a small text file that is stored and/or read by your web browser on the device you are using (such as a desktop computer, laptop, or smartphone) when you visit websites. In addition to cookies, Ridely employs similar tracking technologies, including pixels, tracking scripts, and software development kits (SDKs). These are small transparent image files or lines of code embedded in our website, electronic communications (like emails), and mobile applications that track how you interact with them. For the purposes of this Cookie Policy, all these tracking technologies are collectively referred to as "cookies."
2. Who Places Cookies on Our Platforms?
Cookies on our platforms may be placed by us ("first-party cookies") or by our partners ("third-party cookies"). A list of our partners along with their respective privacy policies for third-party cookies can be found in the cookie settings displayed in the banner when you first visit our platforms, in the footer of our website, and within your member account settings.
3. Types of Cookies Used on Our Platforms
We use several types of cookies on our platforms:
Essential Cookies: These cookies are necessary for navigating our platforms and using basic features such as logging in or booking a ride. They also help prevent potential security risks. Essential cookies are crucial for Ridely to function properly and cannot be disabled.
Performance Cookies: These cookies help us analyze user behavior online, enabling us to optimize our platforms' operation and measure audience engagement. They assist in identifying popular pages and content that users find most useful. Performance cookies may be set by us or our analytics partners. If you choose not to accept these cookies, you can still use our platforms, but we will have less information available to tailor the experience to user needs.
Marketing and Targeting Cookies: These cookies track your visits to our platform, the pages you view, and the links you click. They allow us to show advertisements that align more closely with your interests and help us assess the effectiveness of our advertising campaigns. Some profile information (e.g., email address) may be shared in a hashed format with our partners for targeted advertising purposes. If you decline these cookies, the ads you encounter may not be as relevant.
4. Managing Your Cookie Preferences
When you first access our platforms, a cookie banner will appear, providing more information about cookies and allowing you to choose whether to accept performance cookies as well as marketing and targeting cookies. Please note that your preferences are linked to the specific device and web browser you use. If you access our platforms from multiple devices or browsers, you can set different preferences for each.
You can change your cookie settings at any time by visiting the cookie settings found in the footer of our website or within your member account settings.
5. Data Retention Period
Information collected through tracking technologies is retained for a maximum period of twenty-five months.
6. Updates to Our Cookie Policy
We will update this Cookie Policy whenever we change how we use cookies on our platforms and will indicate the date of the last update at that time. This Cookie Policy was last revised on January 11, 2025.
7. Contact Information for Questions
If you have any questions regarding our Cookie Policy, please feel free to reach out via email at theridelyapp@gmail.com.